Management

Niraj Shah co-founded Wayfair with Steve Conine in 2002 and the pair rapidly grew the business to become the largest online retailer of home furnishings, housewares and home improvement goods in the U.S., generating $6.8 billion in net revenue for the full year of 2018. Wayfair has extensive operations in the U.S. and Europe and employs more than 12,100 people. Before founding Wayfair, Niraj served as CEO and co-founder of Simplify Mobile, Entrepreneur-in-Residence at Greylock Partners, COO and a member of the board of iXL, and the CEO and co-founder of Spinners, which was sold to iXL in 1998. Niraj is on the board of the Massachusetts Competitive Partnership, the Greater Boston Chamber of Commerce, and the Federal Reserve Bank of Boston. Niraj holds a B.S. in engineering from Cornell University, and lives in Boston, Massachusetts, with his wife and two children.

Steve Conine co-founded Wayfair with Niraj Shah in 2002. He currently leads development of the architecting and software systems that give Wayfair a technological edge in the online retail business. Prior to that, Steve was a co-founder, board member and Chief Technology Officer of Simplify Mobile. Before starting Simplify Mobile, he served as Chief Operating Officer for the London office of iXL, a publicly traded global technology consulting firm. Steve also previously co-founded and served as a top executive of Spinners Incorporated, an IT services firm, which was sold to iXL in 1998. Steve is also on the board of CarGurus, Inc. Steve holds a B.S. in engineering from Cornell University, and lives in Boston, Massachusetts with his wife and three children.

Michael Fleisher drives finance, mergers & acquisitions, human resources and business strategy for Wayfair. Prior to joining Wayfair, Michael served as Warner Music Group's (WMG) Vice Chairman, Strategy and Operations, where he oversaw the company's global corporate strategy and operations. Before WMG, Michael served as Chairman and CEO of Gartner, Inc., the world's leading technology research group, where he led the company's initial public offering and its move to the New York Stock Exchange. Michael's previous business experience includes roles at Bain Capital and Bain & Company. Michael is also on the board of Squarespace, Inc. He holds a B.S. in economics from the Wharton School of Business at the University of Pennsylvania.

Allan Lyall is Chief Global Supply Chain Officer at Wayfair, overseeing warehouse operations in all geographies, product performance initiatives within logistics operations, as well as inbound and fulfillment operations. Before joining Wayfair, Lyall served as Customer Fulfilment Director for Tesco, managing end-to-end online fulfillment of the largest grocery home shopping operation in the world. Prior to Tesco, Lyall spent more than 12 years at Amazon as Vice President of European Operations, positioning operations to support rapid revenue growth. Lyall has also held senior operations logistics positions at Apple, where he served as Director of European Fulfilment for Apple Computers, and Digital Equipment Corporation where he was responsible for the product life cycle management of a high-volume product family.

Ed Macri joined Wayfair in 2007 to launch its Business Intelligence group and today leads global Product Management and Marketing. Prior to Wayfair, Ed held marketing positions at IBM-Emptoris, an enterprise supply chain software provider, and Digitas, where he advised major brands including AT&T and Bayer. He started his career in software development and product management at Bain & Company. Ed holds a B.A. from Dartmouth College and an M.B.A. from MIT Sloan School of Management.

Jim Miller was named Chief Technology Officer in April 2020, making permanent a role he held on an interim basis since August 2019. Jim has served as a Strategic Advisor of AREVO Inc., a 3D printing company, since January 2019. He previously served as Chief Executive Officer of AREVO from February 2018 to December 2018 and Vice President of Worldwide Operations at Google Inc. from June 2010 until February 2018. Prior to joining Google, Jim was Executive Vice President of Sanmina-SCI Corporation, one of the world’s largest electronic manufacturing service providers, where he had responsibility for their industrial, clean tech, multimedia and automotive businesses. Jim currently serves on board of directors of The RealReal, Inc. Jim received a B.S. from Purdue University, an M.S. from MIT and an MBA from the Sloan School of Management at MIT.

Steve drives the overall strategy and execution for Wayfair's global retail businesses and oversees Wayfair's Marketing, Brand, Sales, Merchandising, Category Management, and Pricing functions. Steve joined Wayfair in 2009 from River West Brands, where he was on the management team of an early-stage venture focused on acquiring and re-commercializing distressed consumer brands. Steve previously served as a Senior Director at FutureBrand Worldwide. Steve has a B.A. from Hamilton College and an M.B.A. from Northwestern University.

Thomas Netzer is responsible for growing Wayfair’s sales & service organization, overseeing the CastleGate warehousing business and supply chain functions, and driving forward Wayfair’s product innovation. Prior to joining Wayfair, Thomas was a partner at McKinsey for 15 years. During his time at the leading management consultancy, he focused on the transportation and infrastructure industries and co-led McKinsey’s global logistics practice. Thomas has a Ph.D. in business and a diploma in business administration from the University of Cologne.